Privacy Policy
Privacy Policy of eGreenBadge
eGreenBadge (“we,” or “us,” or “our”) is a UAE-based company committed to advancing a circular economy by building a better recycling system. We leverage technology, data and partnerships to reduce waste and our carbon footprint and make recycling more accessible and rewarding for all.
This Privacy Policy applies when you engage with us for any reason, including visiting our website; creating an account; or downloading or using eGreenBadge App (collectively, the “Services”). The Policy explains how eGreenBadge collects, uses and shares or otherwise processes your personal information. Please read this Privacy Policy carefully to understand our privacy practices.
The information we collect
Information You Provide to Us
Personal information: We collect information from you when you sign up to register for an account, participate in a survey or otherwise correspond with us. Personally identifiable information may include, but is not limited to: first name and last name, email address, phone number, age range, gender and any other information you choose to provide to us.
Transactional information: While using our services, we may collect information about the e-commerce providers you shop from to enable certain features such as tracking your packages. This includes the frequency of your purchases, the total number of orders, and the number of orders per provider.
Information from actions you take. We collect information about your use of and activities on the Services. This includes but is not limited to: the number of packages you recycle, and where they are recycled.
Information we collect automatically
We will automatically collect, store, and use the following categories of data when you browse and search our site:
Device Information: The device’s unique device identifiers, operating system, setting preferences, and mobile network information.
Cookies and similar tracking technologies: We may receive information from cookies (small text files placed on your computer or device), web beacons, and similar tracking technologies to monitor your activities and preferences on our Sites. This information helps us to personalise your experience, maintain your session on our Sites, and enhance Site functionality.
Usage data and analytics: We may collect information on how you access and interact with our Services, such as the pages you visit, the links you click, and the amount of time you spend on each page.
Location information: We may collect geographic information based on your IP address or through direct methods if you give us permission to access your GPS data.
Log files: We may collect information about how you’ve used our Services, such as your search queries, access dates and times, hardware and software information, crash data, and cookie data (when it’s turned on).
How We Use Your Personal Information
We generally use the information we collect online to:
- Operate, maintain, administer and improve the Services;
- Understand user behaviour to improve our services;
- Validate metrics to inform and improve product direction and development; Communicate with you about products, services, and offers;
- Detect, investigate, and protect against fraudulent transactions and other illegal activities;
- Fulfil our legal and regulatory obligations
- With your consent
How we share your information
With our vendors. We may share information with vendors and service-providers that help us with specialised services such as customer service, business analytics, and advertising.
With our partners. We may share information with our business partners that are governed by this Privacy Policy, including ecommerce partners, recycling companies, community organisations, and other partners who facilitate our Services.
Sale or transfer of ownership. We may share your information if eGreenBadge is evaluating and/or engaging in a substantial business transaction, such as an acquisition, a merger, sale of assets, or in the unlikely event of bankruptcy.
With third party partners/organizations. We may share aggregated or de-identified data that does not directly identify you. For example, we may share aggregated user statistics in order to describe our business to partners or the public.
Legal purposes. We may share information in response to a request for information if we believe disclosure is required by law. Where permitted, we will try to notify you before disclosing your information in response to such a request.
With your consent. If we need to use or share any Personal Information in a way not identified in this Privacy Policy, we will notify you and/or obtain your express consent as required under applicable laws.
How long do we keep your personal information
We will retain your personal information for as long as it is needed for the purposes for which we collected it and any other permitted purposes permitted by law, and in compliance with our data retention policies.
How we protect your information
We use reasonable and appropriate organisational, technical, and physical measures to protect your information both during transmission and once we receive it. In particular, we use encryption, secure data transmission, and access control measures to protect your information from unauthorized access, use, disclosure, modification, loss or theft.
However, transmissions over the internet are never 100% secure and we cannot guarantee the security of your information. We will comply with applicable laws and regulations requiring that we notify you in the event your personal information is compromised as a result of a breach of our security measures.
Please note that eGreenBadge does not sell, trade or rent your information in any case.
Your Choices
Access, update, correct or delete your information
You have the right to access, update, correct or delete the personal information we have about you by contacting us at (insert email). We may request specific information from you to confirm your identity.
Choosing not to share your personal information
You have the right to opt out of sharing your personal information with us. To provide you with our Services, we require certain personal information. If you choose not to provide the information when requested, or if you later request that we delete it, we may be unable to continue providing our Services to you, which could result in the closure of your account.
Children’s data
Our Website and Services are not intended for children. We do not knowingly collect, maintain, or otherwise process personal information from children without parental consent. If we become aware that a child has provided us with personal information, we will take steps to delete it in accordance with applicable law.
Privacy Policy Changes
eGreenBadge reserves the right to modify this privacy policy at any time. We will notify you of any changes by posting the new privacy policy on our website or contacting you. We encourage you to periodically review this policy for any updates.
Contact Us
If you have any questions about this privacy policy, please contact us.